Microtel Inn & Suites by Wyndham Florence/Cincinnati Airpo

When I got to my room I noticed water on the bathroom floor. They sent the maintenance man to checked and discovered there was a leak in the room above mine. They moved me to a bigger and nicer room which i appreciated. The staff was courteous and efficient. The breakfast was very good too.

The booking site overbooked the type of room I reserved but the gentleman working the front desk was super nice & offered to upgrade me to the nicest room they had available. The hotel had been renovated/updated recently. My upgraded room had fresh paint, new floors, new bedding, new smart TV, new fixtures, new fridge, & a brand new amazing mattress. Food was pretty good for Continental to.

Both the staff and the hotel were really nice and clean. The bathroom could off been a little cleaner in places. But on the whole it was a great stay. We had a tea and coffee maker which is what us English needs after a lot of travelling and not forgetting a really comfortable stay. Oh yes and the washing machines were brilliant. We have only seen them in the American films. But the detergent that the hotel had to wash our clothes with came out brilliant.

It was nice location an close to restaurants we were very happy with the room

Staff were all very friendly and helpful! Hotel was clean, decent value, and walkable to restaurants/shops